Hello,
I am trying to troubleshoot an issue where sent netmail isn't showing up in my email lists.
I have a few FTN networks and I am able to send correctly. I see a notification that I have a new direct net message, but when I go in to my email list I don't see anything - only local email.
Running new installation of synchronet 3.20d on Windows. Any pointers in the correct direction would be helpful - thanks!
You can also use smbutil or the "mail" sysop command (while online in the Terminal server) to view the entire mail base, which includes all inbound and outbound mail for all users.
Re: Netmail Not Appearing In Email
By: Digital Man to Basis on Thu May 22 2025 05:55 pm
You can also use smbutil or the "mail" sysop command (while online in the Terminal server) to view the entire mail base, which includes all inbound and outbound mail for all users.
Thanks. That's interesting - I see replies to me with ;mail that do not show up in my email inbox from FTN networks.
Background - trying to get some FTN message networks working. I sent a netmail to areafix@46:1/100 (agoranet) with a subscribe command and another help command. They came back and are showing to my Real Name in ;mail. Maybe the mail subsystem doesn't know to tie the reply to my real name to handle - or something similar?
What's odd is I think I recieved the
notification between screens while online.
What user number are those replies addressed to? A dump of the header fields for those messages would be helpful to find out why.
Re: Netmail Not Appearing In Email
By: Digital Man to Basis on Fri May 23 2025 05:54 pm
What user number are those replies addressed to? A dump of the header fields for those messages would be helpful to find out why.
Not sure how to get this - can you point to where in the file structure I could get the raw data for these?
I was looking around in data\mail files but it wasn't obvious.
When someone writes me a local email, it shows up in my inbox as my alias.
However, since the FTN network uses real names, when the netmail comes in it shows up as my full name.
This isn't a huge deal, but I'd like to know how it's supposed to work so I can fix the configuration.
Not sure how to get this - can you point to where in the file structure I could get the raw data for these?
When viewing messages, there are sysop commands (in the menus) for viewing message headers.
When viewing messages, there are sysop commands (in the menus) for viewing
message headers.
Re: Netmail Not Appearing In Email
By: Digital Man to Basis on Sat May 24 2025 01:59 pm
When viewing messages, there are sysop commands (in the menus) for viewing
message headers.
I've copied what I think are the salient fields from the areafix reply email that shows up in ;mail, but not my email.
To answer the question how I'm
reading emails, when logged in to the BBS as the syop account, from the main menu I press E (email) then R (read). When looking at available emails, this one for example doesn't appear.
FIDO control: Via 46:1/100 @20250516.173805.UTC hpt/lnx 1.9 2024-03-02
I don't recognize that header dump format. Are you using DDMsgReader maybe?
Re: Netmail Not Appearing In Email
By: Digital Man to Basis on Sun May 25 2025 12:29 pm
I don't recognize that header dump format. Are you using DDMsgReader maybe?
yes, switched back to default for troubleshooting. here's the header:
To: Jonathan Schreiter
Subject: Areafix reply: help request
Date: Thu, 22 May 2025 16:22:20 +0000
From: "Areafix" <areafix@46:1/100>
X-FTN-PID: hpt/lnx 1.9 2024-03-02
X-FTN-FLAGS: NPD
X-FTN-MSGID: 46:1/100 682f958d
Content-Type: text/plain; charset=IBM437
Content-Transfer-Encoding: 8bit
To: Jonathan Schreiter
Subject: Areafix reply: help request
Date: Thu, 22 May 2025 16:22:20 +0000
From: "Areafix" <areafix@46:1/100>
X-FTN-PID: hpt/lnx 1.9 2024-03-02
X-FTN-FLAGS: NPD
X-FTN-MSGID: 46:1/100 682f958d
Content-Type: text/plain; charset=IBM437
Content-Transfer-Encoding: 8bit
I don't see a ToExt header field. I don't see an FTN address in the To field (the destinatino address) either, so something's up. This message was imported with SBBSecho? Do you have the "smbutil v" output for this same message?
Re: Netmail Not Appearing In Email
By: Digital Man to Basis on Mon May 26 2025 01:59 pm
To: Jonathan Schreiter
Subject: Areafix reply: help request
Date: Thu, 22 May 2025 16:22:20 +0000
From: "Areafix" <areafix@46:1/100>
X-FTN-PID: hpt/lnx 1.9 2024-03-02
X-FTN-FLAGS: NPD
X-FTN-MSGID: 46:1/100 682f958d
Content-Type: text/plain; charset=IBM437
Content-Transfer-Encoding: 8bit
I don't see a ToExt header field. I don't see an FTN address in the To field (the destinatino address) either, so something's up. This message was imported with SBBSecho? Do you have the "smbutil v" output for this same message?
That is, it should look more like this:
Sender SBBSecho
To Rob Swindell
ToExt 1
Subject Area Management Request
X-FTN-MSGID 1:103/13 6834d6b0
X-FTN-PID SBBSecho 3.23-FreeBSD master/578d29934 Jan 04 2025 Clang 18.1.5
X-FTN-Kludge Via 1:103/13 @20250526.210136.UTC SBBSecho 3.23-FreeBSD master/578d29934
SenderNetType FidoNet
SenderNetAddr 1:103/13
ToNetType FidoNet
ToNetAddr 1:103/705
was imported with SBBSecho? Do you have the "smbutil v" output for this
same message?
Re: Netmail Not Appearing In Email
By: Digital Man to Basis on Mon May 26 2025 02:15 pm
was imported with SBBSecho? Do you have the "smbutil v" output for this
same message?
I tried a few permutations on how to get this, but could use another hint.
I eventually reset the sbbscfg->system->loadable modules field to default (at least for 3.20d)
read mail: msglist mail -preview
scan msgs: blank
scan subs: blank
list msgs: msglist
The output of this was in a previous message.
I've tried to change read mail and list msgs setting to: smbutil v
However, it errors out when trying to view the message. Could you help where / how to use smbutil v to get the details?
In your message I think maybe you're on to something. This was maybe imported via sbbsecho if it's coming through the FTN network.
smbutil is a command-line utility:
https://wiki.synchro.net/util:smbutil
That would be expected/normal. I'm not sure what "somthing" I'm on to. -- digital man (rob)
Re: Netmail Not Appearing In Email
By: Digital Man to Basis on Tue May 27 2025 04:58 pm
smbutil is a command-line utility: https://wiki.synchro.net/util:smbutil
ok - ran smbutil v ..\data\mail.shd
index record 17
Sender Areafix
To Jonathan Schreiter
ToNetAddr basis@convolutionbbs.org
ToNetType Internet
Subject Areafix reply: help request
X-FTN-MSGID 46:1/100 682f958d
X-FTN-PID hpt/lnx 1.9 2024-03-02
X-FTN-Flags NPD
X-FTN-Kludge Via 46:1/100 @20250522.212222.UTC hpt/lnx 1.9 2024-03-02 SenderNetType FidoNet
SenderNetAddr 46:1/100
That would be expected/normal. I'm not sure what "somthing" I'm on to. -- digital man (rob)
well, I guess in general, would netmail be picked up by sbbsecho?
I would
have expected that it would show up in the email inbox at some point in the process.
This message appears to have been imported from FTN (with SBBSecho) and *forwarded* to an Internet email address. My guess: you have the user account for this recipient configured to forward to an external Internet email address.
Re: Netmail Not Appearing In Email
By: Digital Man to Basis on Tue May 27 2025 10:13 pm
This message appears to have been imported from FTN (with SBBSecho) and *forwarded* to an Internet email address. My guess: you have the user account for this recipient configured to forward to an external Internet email address.
Finally found what I was looking for! In the new user prompts I like to have email addresses so that I can contact outside of the BBS if there is an issue. I also do not have a working email forwarding system configuration as my ISP / domain doesn't seem to like it. (I started to try to use your BBS per the wiki but it didn't seem to work - would need more troubleshooting on that at some point).
I removed the forward email checkbox in user editor for me, resent a help request for areafix@46:1/100, and i indeed got a reply that was sitting in my inbox (expected behavior).
I was trying to see if i could require a unique email but also force the "no email forwarding" but it didn't seem possible in sbbscfg.
I was trying to
modify the newuser_signup.js, but per (presumably your) comment note at the beginning of the file - that that script isn't called. I didn't see any changes to the new user login process when i modified that .js file.
Is there any other way to achive unique emails and auto-disable the checkbox for email forwarding?
I was also looking for a way for the user to enter just their zip code (not address) so that a weather door could use the zip for the forecast but not be too creepy requiring a mailing address. I tried to modify this in newuser_singup.js but was not successful.
You can disable prompts by setting their text strings to blank strings, e.g. in you ctrl/text.ini file (you create): EnterYourCityState = ""
Re: Netmail Not Appearing In Email
By: Digital Man to Basis on Wed May 28 2025 02:26 pm
You can disable prompts by setting their text strings to blank strings, e.g. in you ctrl/text.ini file (you create): EnterYourCityState = ""
Yes, understood allow forwarding to netmail and unique email are separate. If i set allow netmail to false, the new user doesn't get the option to enter an email address. I'd like them to still be able to enter an email, but not have sbbs forward emails.
So as a test - i set allow fwto netmail as Yes in SBBSCFG
Then in data.txt, I blanked out:
"" 499 ForwardMailQ
This did not ask the for the prompt on new user registration, but the sbbscfg setting still set to forward in the user account. I guess having the user enter an email and not have it forward is not a setting pair that's possible.
I did blank out the EnterYourCityState = "" and that worked, so thanks!
Then in data.txt, I blanked out:
"" 499 ForwardMailQ
I think you mean text.dat. I suggest you create the a ctrl/text.ini file
You have that option, like I said: set SCFG->Message Options->Allow Forwarding to NetMail to "No".
Re: Netmail Not Appearing In Email
By: Digital Man to Basis on Wed May 28 2025 09:55 pm
You have that option, like I said: set SCFG->Message Options->Allow Forwarding to NetMail to "No".
If I set that setting to No, then the new user doesn't get a prompt to enter an email address. I'd like to still get their email address when they sign up, but disable forwarding to netmail at the same time.
The reason for this is my email server to go from BBS -> Internet does not work since it's blocked by ISP. I'll look at getting this working at some point.
So right now, I have allow forwarding to netmail as Yes, and the text.ini with:
ForwardMailQ: "Forward personal e-mail to network mail address (say no - currently doesn't work)"
This is a bit clunky. Maybe it's a feature request.
Just set that setting back to "No" and try again. Looking at the code, that setting *only* controls the Yes/No prompt for the forward question.
Just set that setting back to "No" and try again. Looking at the code, that setting *only* controls the Yes/No prompt for the forward question.
You are correct - sorry for being so dense.
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